RKMS (RAG and Knowledge Management System)
A secure AI search assistant for company or bank documents — ask a question in plain language and get the correct policy, guideline, or clause, answered with a source citation.
Who it's for
- General Staff
- Customer Service / Call Center
- Operations Team
- Compliance / Risk Team
- HR / Admin Team
- Document Manager
- Approver / Policy Owner
- IT / System Admin
Solution Detail
AI Chat Assistant
Staff ask questions about the bank's policies, products, and procedures in plain language, and the chosen AI model (on-prem or external) answers based on the official documents.
Document Upload
Upload PDF, Word (.docx), or images — scans and images are read by OCR, indexed with a title, document ID, and language.
Data Protection
Account numbers, card numbers, national IDs, passport numbers, phone numbers, and email addresses are automatically replaced before a question reaches the assistant, the search index, or the activity log — all processing stays inside the bank's own network.
Product Inquiry
Contact us
Tell us what you need and our team will follow up.